Contact Us
Have a suggestion, found a bug, or want a new fraction tool? We'd love to hear from you. We read every message and respond as quickly as we can.
How to Reach Us
Email: [email protected]
We typically respond within 1–2 business days.
Types of Feedback We Welcome
- Calculation errors — if a fraction result or step-by-step explanation is wrong
- Simplification issues — if a result isn't fully reduced when it should be
- Conversion accuracy — if a decimal-to-fraction or percentage conversion seems off
- New tool requests — fraction operations or conversions you'd like to see added
- Step explanation clarity — if an explanation step is confusing or unclear
- General usability feedback — UI improvements, unit options, accessibility
Bug Report Guidelines
To help us identify and fix issues quickly, please include:
- The calculator name (e.g., "Fraction Calculator", "Decimal to Fraction")
- The input values you used (numerators, denominators, operation)
- The result FracCalc showed
- The correct result and how you verified it
- Your browser and operating system
For step-by-step explanation issues, quoting the specific step that seems wrong is very helpful.
Feature Request Process
We prioritize new fraction tools based on educational value and user demand. When requesting a new tool, describe the type of fraction problem it would solve and which grade level or context it's most relevant to. We'll acknowledge your request and let you know our plans.
Response Time
Most messages receive a reply within 1–2 business days. We read every message sent to us.